agent-operating-kpi:
  version: 1
  # fan-out 토큰 예산(권고 #1). 근거: Anthropic 멀티에이전트 ~15배 토큰, 토큰량이 성능분산 80% 설명.
  # 초과 시 Orchestrator가 fan-out을 collapse(단일 종합)로 강등(execution-policy fan-out-collapse-policy).
  token-budgets:
    note: wave당 fan-out 누적 토큰 상한(가늠값 — 실측 token-ledger로 보정). 강제 주체는 Orchestrator, 계측·게이트는 token_ledger.py.
    per-wave:
      light: 150000
      standard: 500000
      heavy: 2000000
    cost-per-1k-tokens-usd: 0.015   # cost-per-decision 추정용 대략치(모델/플랜별 상이)
    enforced-by: ".claude/hooks/token_ledger.py (log/dashboard/check) + run-wave Orchestrator 강등 규칙"
    ledger: state/token-ledger.jsonl (append-only)
    dashboard: reports/TOKENS.md
  # finding #19: 수집기. 파생 가능한 KPI는 기존 아티팩트(completion-records 시도수·acceptance-events
  # 결정·token-ledger)에서 실측하고, 나머지는 수동 이벤트/미측정으로 정직히 구분한다.
  collector:
    tool: .claude/hooks/kpi_ledger.py
    commands: "derive [--workflow WF] · log --metric M --value V · dashboard"
    ledger: state/kpi-ledger.jsonl (append-only)
    dashboard: reports/KPI.md
    derived-now: [rework-rate, duplicate-report-rate, human-intervention-rate, release-gate-failure-rate, context-bloat-rate]
    honesty: 미측정 KPI를 '측정됨'으로 위장하지 않는다(대시보드가 derived/manual/미측정 구분).
  metrics:
    rework-rate:
      definition: Changes Requested count / submitted outputs
      target: decrease-over-time
    blocker-reopen-rate:
      definition: reopened blockers / resolved blockers
      target: below-5-percent
    hallucination-rate:
      definition: rejected unsupported claims / total claims reviewed
      target: below-2-percent
    context-bloat-rate:
      definition: unused-or-duplicated-context-tokens / total-planned-context-tokens
      target: below-10-percent
    decision-latency:
      definition: time from Decision Brief to user or CEO AI decision
      target: fit-by-priority
    release-gate-failure-rate:
      definition: failed Release Acceptance checks / total release checks
      target: decrease-over-time
    human-intervention-rate:
      definition: human interventions / total workflows
      target: expected-for-high-risk-only
    duplicate-report-rate:
      definition: duplicated reports / total reports
      target: below-5-percent
    skipped-role-incident-rate:
      definition: incidents caused by skipped roles / total incidents
      target: zero-critical
    time-to-market:
      definition: time from approved product hypothesis to first verified delivery
      target: decrease-without-quality-loss
    value-stream-lead-time:
      definition: time from user/business friction discovery to accepted workflow outcome
      target: decrease-over-time
    platform-adoption-rate:
      definition: workflows using approved golden path / eligible platform workflows
      target: increase-over-time
    golden-path-exception-rate:
      definition: approved exceptions to platform golden path / eligible platform workflows
      target: below-10-percent
    slo-risk-escape-rate:
      definition: SLO-impacting risks found after release acceptance / SLO-impacting workflows
      target: zero-critical
    shift-left-detection-rate:
      definition: security or quality issues found before implementation / total issues found
      target: increase-over-time
    capability-duplication-rate:
      definition: duplicated business or platform capabilities / reviewed capabilities
      target: decrease-over-time
    learning-capture-rate:
      definition: workflows with explicit learning and simpler-alternative reflection / total closed workflows
      target: above-90-percent
    pipeline-forecast-accuracy:
      definition: 1 - absolute pipeline forecast variance
      target: above-90-percent
    PQL-to-SQL-conversion-rate:
      definition: sales-qualified leads from product-qualified leads / product-qualified leads
      target: increase-over-time
    lead-to-cash-cycle-time:
      definition: time from qualified lead or PLS trigger to closed-won or closed-lost outcome
      target: decrease-without-quality-loss
    net-revenue-retention:
      definition: retained recurring revenue plus expansion minus contraction and churn
      target: above-100-percent
    pricing-governance-violation-rate:
      definition: unauthorized pricing or discount exceptions / total reviewed deals
      target: below-2-percent
    legal-review-latency:
      definition: time from contract or compliance review request to approval or changes requested
      target: fit-by-priority
    partner-sourced-revenue-share:
      definition: partner-sourced ARR / total new ARR
      target: increase-where-strategic