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title, category, error_codes, severity, owner, last_updated, status
title category error_codes severity owner last_updated status
Runbook — AUTH_JWKS_UNAVAILABLE (JWKS 엔드포인트 장애) TRANSIENT_DEPENDENCY
AUTH_JWKS_UNAVAILABLE
P1 oncall 2026-06-15 stub

Runbook: AUTH_JWKS_UNAVAILABLE (runbook://auth/jwks-unavailable)

Symptoms

  • HTTP 503 with error.code=AUTH_JWKS_UNAVAILABLE
  • All authentication failing; JWKS refresh attempts failing

Diagnosis

  • Check IdP JWKS endpoint health: curl -sf https://<idp-host>/.well-known/jwks.json
  • Check network connectivity from app pods to IdP

Action

  • Enable cached JWKS fallback if available
  • Coordinate with IdP team for restoration

Escalation

  • P1 page: IdP team immediately if JWKS endpoint unreachable > 2 minutes

Stub: Phase D2 — author body after domain adoption. (feature-operational-runbook-contract D9)